Legal mentionsTERMS AND CONDITIONS
We reserve the right to change the Terms and Conditions at any time and will publish those changes on the site. It is your responsibility to check them each time you browse this website. This does not affect your statutory rights. If you disagree with any part of these terms and Conditions, please do not use our website.
By using this Site, whether as a registered user or a guest, you are agreeing to these Terms and Conditions. Please read these Terms and Conditions carefully before you use this Site or buy anything through it.
WHO WE ARE
We work hard to ensure the Site is always up and available, but we can’t guarantee the Site will not have downtime for any reason. We reserve the right to close the Site for short periods of time for general maintenance. We will not be liable if, for any reason, all or part of the Site is unavailable at any time, for any length of time.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements.
This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and conditions.
All trademarks reproduced in this Site, which are not the property of, or licensed to the operator, are acknowledged on the Site.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this Site may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Our Terms and Conditions and your use of this website shall be governed by and constructed in accordance with Cyprus law. Disputes in connection with our Terms and Conditions and your use of this Site shall be subject to the exclusive jurisdiction of the Cyprus law.
USING THE SITE
You will need to register with us in order to purchase goods or services. If you do not register with us we will allow you to use this Site (subject to these Terms and Conditions) but not to buy goods through it. If you register with us we will allow you to use this Site and to buy goods through it but we may withdraw, restrict or change the service we provide through the Site without notice.
To register an account with us you will need to enter your email address and choose a secure password. We highly recommend you choose a strong password and log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account and login information as confidential. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if login is possible, to change your password.
It is a condition of your use of the Site that all information you provide is correct, current and complete. We reserve the right to disable any user account at our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms and Conditions.
We want to make sure your order gets to you safely and all orders are tracked and some may need to be signed for on delivery. It is important you use a shipping address where you or someone will be available to sign for it.
We aim to dispatch standard orders within 48 hours of your order being received.
We do not ship on Saturdays, Sundays or Holidays.
Shipping within Europe
We offer both Express and Standard shipping within Europe.
Express orders are sent by EMS Datapost Courier service. Please allow up to 2-4 business days for your parcel to arrive. A signature will be required upon delivery. If not signed for it will be taken to your local post office for collection. You should be notified when a delivery attempt is unsuccessful. (Please note that if you do not rearrange delivery or collect your parcel within the timeframe given, your parcel will be returned to us and can only be redelivered at your own expense).
REMI SABBAH Standard orders are sent by Registered Post service. Please allow up to 3-10 business days for your parcel to arrive. Please note that shipping costs are calculated at checkout depending on your location and which of our shipping services you select. Once your order has been shipped you will receive a shipping email confirmation and your tracking number to track your parcels journey.
REMI SABBAH international orders are sent by EMS Datapost Courier.
Once your order has been shipped you will receive a shipping email confirmation and your tracking number to track your parcels journey.
Please allow 5-7 business days for your parcel to arrive.
EMS Datapost is unable to deliver to PO Boxes.
Please note that shipping costs are calculated at checkout depending on your location and which of our shipping services you select.
Please also note that REMI SABBAH is not responsible for any customs or import charges that may apply to your order. May we kindly suggest you check with your local customs office about their charges.
Delivery time mentioned excludes custom clearance delays.
The shipping cost is related to the weight of your order and will be calculated at your checkout.
The exact value must be declared on the package for export regulations and cannot be marked as a ‘gift’.
REMI SABBAH cannot be held responsible for delays in delivery or loss or damage to packages by post, courier, or by you or as a result of an unforeseen event (strikes, floods etc). Each individual item and all orders are thoroughly checked before dispatch by quality control to ensure your purchases are in perfect condition before they leave us. Please email SUPPORT@REMISABBAH.COM should you have any enquiries or questions relating to your order.
The contract between You and Us is legally binding. Your order constitutes an offer to us to buy a product subject to these Terms and Conditions. This does not affect your statutory rights. If we believe a customer acts against these Terms and Conditions, we reserve the right to cancel or suspend their order. This includes non-payment of ordered products and fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. Ownership of the products will only pass to you when we have received full payment. A person who is not party to the contract shall not have the rights under or in connection with it. We may refuse to process a transaction or to provide a service at any time. We will not be liable to you or anyone else if we do this.
By ordering from our website, you agree not to commercially resell any of our products. Commercially reselling our reselling our products is a breach of these Terms and Conditions and your agreement with us.
PAYMENT AND PRICING
You may pay for the goods you buy from us by using a debit or credit card through Paypal. We do not hold your credit or debit card data. You do not enter any card data into the Site. When you come to pay for your order you leave our Site and your payment is processed through Paypal’s secure server. We accept Visa, Mastercard, Electron, Maestro and Visa Electron through Paypal. Upon successful completion of the payment transaction you will return to the REMI SABBAH Site and you will receive our order confirmation email.
Our prices, as stated on the Site are in Euros (€) and include VAT except where it states otherwise, but does not include delivery. Delivery charges if applicable will be calculated and will be clearly shown and added to your invoice. You will be charged in Euros even if you do not live in the EU. We reserve the right to alter prices at any time. Overseas orders may incur bank charges for international transactions. Import tax may also apply if you are purchasing from a non-EU country. REMI SABBAH does not have any control over these charges. You will need to contact the relevant Customs & Excise authorities for further information before placing an order.
All of our styles are handmade and thoroughly inspected before being shipped to you, to ensure they reach you in perfect condition.
All returns must be authorized by email firstname.lastname@example.org. All products returned must be in original condition, without any tags removed.
Unworn, undamaged, tagged items may be returned within 7 business days of receipt of your order.
Should you wish to return your purchases, please email email@example.com with your name, order number, and the reason why you would like to issue a return.
Shipping costs are non-refundable. The return shipping & handling costs are the responsibility of the customer.
Pre-orders are non refundable and non exchangeable.
Returned items that do not conform with our returns policy will not be accepted and no refund will be made.
When returning any items we recommend you use guaranteed (insured) registered post and tracking. We cannot be held responsible for items that do not arrive or are damaged in transit. Any refunds due will be made by using the original method of payment.
We ONLY offer exchange of products that are of the same value as your original item and can exchange sizes for items of equal value if we have them in stock.
Items must not be worn, altered, or washed.
Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely we will not be able to complete the refund or exchange, it is recommended that you send your returned items with a tracking number to prevent your parcel getting lost.
CANCELLING YOUR ORDER
Please note if you would like to cancel your order, you must inform us immediately within 2 hours of placing your order so that you do not incur a cost and start the returns process. For assistance please send an email to firstname.lastname@example.org
We reserve the right to cancel any order and you will be notified immediately by email. Monies paid will be refunded by using the original method of payment received.
PROTECTION OF PERSONAL DATA
The details you give us are essential for the processing, delivery and billing of your order and therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information. Communicating false information is contrary to the Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national law (article 34 of the law 6 January 1978). You can at any time make a request to REMI SABBAH to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.
REMI SABBAH will not, under any circumstances, be held responsible if a user violates rights held by a third party through his or her activities on the Site.
The materials on REMI SABBAH website are provided “as is”. REMI SABBAH makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, REMI SABBAH does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Site or otherwise relating to such materials or on any sites linked to this Site.
In no event shall REMI SABBAH or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on REMI SABBAH website, even if REMI SABBAH authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
If we fail at any time to insist upon strict performance of any of your obligations under these Terms & Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this does not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms & Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will, to that extent, be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
These Terms & Conditions and any document expressly referred to in them represent the entire agreement between us and superseded any prior agreement, understanding or arrangement between us, whether oral or in writing.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control. This includes, without limitation, acts of God, governmental actions, war or national emergency, riot, invasion, terrorist attack or threat of terrorist attack, civil commotion, fire, explosion, storm, flood, epidemic, or other national disaster, lock-outs, strikes or other labour disputes, or restraints or delays affecting carriers, impossibility of the use of public or private telecommunications networks.
LAW AND JURISDICTION
Contracts for the purchase of goods through our Site will be governed by the law of Cyprus. Any dispute arising from, or related to such Contracts shall be subject to the non-exclusive jurisdiction of the courts of Cyprus.
We welcome your comments about this Site and the goods and services sold on it. You can contact us by email at info@REMISABBAH.COM.
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